FAQ

FAQs

Where is the show and how do I get there?

The Ottawa Pet Expo will be held at the EY Centre in Ottawa, located next to the airport at 4899 Uplands Drive.

What are the show hours?

  • Saturday, November 8, 2014: 10:00 AM – 6:00 PM
  • Sunday, November 9, 2014: 10:00 PM – 5:00PM

What does it cost and how do I buy tickets?

  • Regular Admission $12 (cash only) at the door

    12 years of age & under are FREE

    Buy your tickets online and pay $9 for a single ticket or $12 for entry for two adults (13+)

Can I come back without having to pay again?

Yes. If you would like to return to the show later in the weekend, visit Guest Services before you leave to obtain a readmission pass. This will allow you to enter the show again without paying. Note that the readmission pass applies to admission fees only; you will still need to pay for parking in subsequent visits.

Where do we park and do we have to pay for parking?

Parking is available on site for $7. You can pay by cash or credit card, using the automated parking machines on site.

Is there an exhibitor list?

Yes, an exhibitor list is available under the drop-down menu for visitors.

Is there handicapped access?

Yes. Entry to the EY Centre hall is on ground level and accessible washrooms are available throughout the facility. 

Can I have a refund on my ticket?

We do not offer refunds on ticket sales; however, we are happy to help if you are experiencing any difficulties with your online ticket purchase. Just call us at 613-241-7775 for assistance!

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